We’re Hiring!

We’re a strong and growing credit union with multiple Iowa locations, so we’re always looking for talented, energetic, member-oriented people to join us! We invite you to complete and submit an application so we can see where you might be a good fit for our team.

Full-time team members are eligible for the following:

401(k) with employer matching*
Health insurance*
Life insurance
Dental insurance*
Vision insurance*
Health Savings Account*
Flexible Spending Account*

Employee discounts*
Paid time off*
Employee assistance program*
Parental leave
Tuition reimbursement
Volunteer time off

*Part-time employees are eligible for these benefits!

Current Opening(s):

Duties:

Provide excellent customer service to members and guests
Identify member needs for appropriate products and services
Assist with member inquiries, account updates, and membership sign-ups
Minimizes fraud by thorough examination of documentation
Assists with mail, night drop, and phone transactions
Alerts loan officers to loan payoffs
Handle cash management and cashiering duties
Utilize 10-key typing skills for accurate data entry
Perform basic retail math calculations

Experience:

Previous experience in a customer service role preferred
Strong communication and interpersonal skills
Previous cash-handling experience with ability to handle transactions accurately

At our company, we value our members and provide exceptional service. As a Member Services Representative, you will play a vital role in ensuring our members have a positive experience. If you are friendly, detail-oriented, and enjoy working with people, we would love to have you join our team.

Job Type: Full-time

Location: Marshalltown

Pay: $17.50 per hour

Work Location: In person

To apply, please submit your resume and cover letter highlighting your relevant experience in customer service to HR@members1st.com. We look forward to hearing from you!