We’re Hiring!

We’re a strong and growing credit union with multiple Iowa locations, so we’re always looking for talented, energetic, member-oriented people to join us!  We invite you to complete and submit an application so we can see where you might be a good fit for our team.

Full-time team members are eligible for the following:

  • Life insurance
  • Parental leave
  • Tuition reimbursement
  • Volunteer time off

Current Opening(s):

Duties:

  • Provide excellent customer service to members and guests
  • Identify member needs for appropriate products and services
  • Assist with member inquiries, account updates, and membership sign-ups
  • Minimizes fraud by thorough examination of documentation
  • Assists with mail, night drop, and phone transactions
  • Alerts loan officers to loan payoffs
  • Handle cash management and cashiering duties
  • Utilize 10-key typing skills for accurate data entry
  • Perform basic retail math calculations

Experience:

  • Previous experience in a customer service role preferred
  • Strong communication and interpersonal skills
  • Previous cash-handling experience with ability to handle transactions accurately

At our company, we value our members and provide exceptional service. As a Member Services Representative, you will play a vital role in ensuring our members have a positive experience. If you are friendly, detail-oriented, and enjoy working with people, we would love to have you join our team.

To apply, please submit your resume and cover letter highlighting your relevant experience in customer service. We look forward to hearing from you!

Job Type: Full-time

Location: Iowa Falls

Pay: $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid sick time
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Work Location: In person


Employment Application (PDF)