We’re a strong and growing credit union with multiple Iowa locations, so we’re always looking for talented, energetic, member-oriented people to join us! We invite you to complete and submit an application so we can see where you might be a good fit for our team.
Full-time team members are eligible for the following:
- 401(k) with employer matching
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance
- Paid time off
- Employee assistance program
- Parental leave
- Tuition reimbursement
- Volunteer time off
Current Opening(s):
We are seeking a dedicated, knowledgeable, and energetic Loan Officer to join our dynamic team. In this position, you will be responsible for taking thorough loan applications through all delivery channels including; phone, video, chat, text, online, and in-person on the ISU campus; cross-selling all credit union ancillary products and other services when in the members best interest; be thorough in documenting application notes to send to underwriting and be reviewed for a decision; and maintain safety and security of our members, our employees, and the credit union assets by adhering to regulations, policies, and procedures.
Responsibilities
- Exercises good judgment and decision-making skills using credit union policy and procedures and obtaining appropriate approval on items exceeding established authority.
- Interview loan applicants and provide information on loan products and alternative products that best meet the member’s needs. Request and review all required information and documentation to secure a loan.
- Assure the team safeguards member information while always maintaining total confidentiality, inside and outside of work.
- Remains current in laws and regulations and follows appropriate policies and procedures.
- Makes recommendations for improvement of security of member information, data, and physical environment.
- Demonstrates initiative by completing required items for personal and professional development.
- Enhances visibility within the community by supporting and participating in community events.
- Assists in and supports marketing efforts for the credit union.
- Assists with maintaining facility appearance.
- Completes special projects as assigned.
- Assist member in completing loan applications over the phone and/or electronically. Obtain and evaluate credit reports.
- Recommend and outline terms of loan. Inform prospective borrowers of loan commitments.
- Determine collateral needs and payment plans for members applying for loans.
- Notify applicant of loan decision. Correspond with members, applicants, and creditors to resolve questions regarding application information.
- Handle a variety of loans simultaneously while communicating with members in a timely manner.
- Train new consumer loan officers, and assist more junior consumer loan officers with questions, challenges, etc.
- Resolves member complaints, data conflicts, and ensures proper pipeline management of loans.
Qualifications
- Customer Service
- Demonstrated ability to promote sales growth.
- Meticulous professional characteristics.
- Strong written and verbal communication skills.
- Qualifies as MLO and complies with registration process for NMLS listing.
Join us as we strive to provide exceptional financial solutions to our members and future members on the college campus!
To apply, e-mail your resume to hr@members1st.com with the subject line: Loan Officer – ISU
We are seeking a motivated and detail-oriented Marketing Assistant to join our marketing team. The ideal candidate will play a vital role in supporting various marketing initiatives, helping to drive brand awareness and engagement. This position offers an excellent opportunity for growth and professional development in the marketing field.
Responsibilities
- Responsible for graphic design projects from concept and design to production.
- Monitoring and managing the company’s social media platforms, adjusting outreach tactics as needed
- Complete projects related to branding, content creation, and social media marketing
- Assist management with the preparation of campaigns and reports
- Collect performance metrics to measure progress
- Works closely with the Vice President of Marketing to create collateral, promotional and advertising pieces for print, web, social and event projects.
- Ensures consistency in the visual representation of the brand.
- Assists branch offices with displays, promotions and marketing materials.
- Updates the public website and Intranet site to ensure that content is accurate.
- Maintains and restocks inventory of marketing materials and supplies, including but not limited to brochures, envelopes, and company promotional items. Coordinates distribution of inventory to branches and departments according to their needs.
- Supports and participates in promotional events, representing the credit union.
- Follows internal compliance procedures for advertisements, marketing materials and events.
Experience
- Degree in Marketing, Graphic Design, Advertising or related field, or at least 2 years’ experience in desktop publishing and creative development. Or any combination equivalent to education and experience that provides the required knowledge and skills.
- Bilingual and biliterate in English and Spanish preferred, but not required.
- Excellent communication skills, both written and verbal.
- Good listening and interpersonal skills.
- Strong attention to detail.
- Computer literate.
Join our team as a Marketing Assistant and contribute to exciting projects that shape our brand’s future! To apply, e-mail your resume to hr@members1st.com with the subject line: Marketing Assistant
Expected hours: 20 – 28 per week
Eligible for: 401(k) with matching, Employee assistance program, Employee discounts, Health insurance, Flexible spending account, Health savings account, Paid time off
The job of the Human Resources Coordinator is vital to our success. People are our most important asset, and this role is key to ensuring we have a happy and productive workplace. The Human Resources Coordinator will promote corporate values and shape a positive culture.
Duties:
- Implement human resource strategies and initiatives aligned with business strategy.
- Assist in the employee onboarding process and provide clarity and connection for employees
- Plan, monitor, and appraise human resource activities by resolving employee grievances and counseling employees and supervisors.
- Nurture a positive working environment.
- Oversee payroll administration and reconciliation, including regular payroll processing.
- Maintain and enhance employee benefits programs
- Assist with recruitment efforts, and aid Learning and Development Coordinator
- Ensure compliance with national and local human resource regulations
- Identify and recommend improvements to internal standard operating procedures
- Remains calm, composed, tactful, and respectful in difficult situations.
- Demonstrates dependability, honesty, promptness, and commitment to excellence.
- Demonstrates a high level of interpersonal skills by relating well to others.
- Projects a professional image in dress, demeanor, and communication.
- Displays flexibility including assisting in other departments and facilities.
- Attends human resource related training outside of the credit union, at least annually
- Understands and assures compliance to credit union policies and procedures.
- Always maintains confidentiality, inside and outside of work.
- Works to foster a culture of inclusion.
- Completes special projects as assigned.
Experience: - Progressive work experience in human resource roles
- People oriented and results driven
- Knowledge of HR systems and databases
- Ability to develop and deploy strategic solutions
- Excellent active listening, negotiation, and presentation skills
- In-depth knowledge of labor law and human resource related best practices
To apply, e-mail your resume to hr@members1st.com with the subject line: Human Resources Coordinator
Employment Application (PDF)