We’re Hiring!

We’re a strong and growing credit union with multiple Iowa locations, so we’re always looking for talented, energetic, member-oriented people to join us! We invite you to complete and submit an application so we can see where you might be a good fit for our team.

Full-time team members are eligible for the following:

401(k) with employer matching*
Health insurance*
Life insurance
Dental insurance*
Vision insurance*
Health Savings Account*
Flexible Spending Account*

Employee discounts*
Paid time off*
Employee assistance program*
Parental leave
Tuition reimbursement
Volunteer time off

*Part-time employees are eligible for these benefits!

Current Opening(s):

Overview
We are seeking a detail-oriented Consumer Loan Processor to join our team. The ideal candidate will play a crucial role in the loan application process, auditing consumer loans to ensure accuracy with loan documentation. This person will communicate with loan staff to make corrections, be available for member calls via the loan servicing phone queue, and train and assist loan staff in processing loan documentation for members.

Responsibilities

Provide the highest level of member service, striving to build relationships with borrowers.
Answer telephone for the loan department, provide routine information, and/or route calls to appropriate lending consultant. Take messages and coordinate follow through.
Manage incoming and outgoing titles while verifying accuracy to safeguard credit union collateral.
Provide assistance to the loan officer and staff, including updating loan data on the credit union’s computers, processing letters, and assembling documentation for member loans.
Ensure that loan files contain documents with proper signatures, dates, and other relevant data.
Provide assistance to the loan processors and staff, including updating/processing paid loans and release of liens, checking-in titles on new loan files.
Assemble and verify accuracy of loan documentation.
Check documents for proper vesting, legal descriptions, closing dates, and signatures.
Maintain new and paid electronic consumer loan files. Perform a variety of clerical duties requiring knowledge of departmental procedures.
Cross‐sell credit union products and services as appropriate.

Experience

High School Diploma or equivalent
Meticulous professional characteristics.
Strong written and verbal communication skills.
Excellent customer service and sales skills
Math aptitude and keyboarding skills

If you are passionate about helping members achieve their financial goals, and you possess the necessary skills, we encourage you to apply for this exciting opportunity as a Consumer Loan Processor.

To apply, e-mail your resume to hr@members1st.com with the subject line: Consumer Loan Processor

Employment Application (PDF)